SondeR
SondeR
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    • Home
    • Meet the Providers!
    • Services
    • Costs
    • Schedule
    • Newsletter
    • Our Story
    • Contact Us
    • FAQ
  • Home
  • Meet the Providers!
  • Services
  • Costs
  • Schedule
  • Newsletter
  • Our Story
  • Contact Us
  • FAQ

Do we accept Insurance?

We are an out of network provider. What does that mean?

Being an out-of-network therapy provider means that the therapist does not have a direct contract with a client’s health insurance company. Clients who see an out-of-network provider typically pay for services upfront and may submit a claim to their insurance for potential reimbursement, depending on their plan.


Key Points About Out-of-Network Providers:

  • No direct billing to insurance: Clients pay the full session fee out-of-pocket.
  • Reimbursement may be possible: Some insurance plans offer partial reimbursement for out-of-network services if the client submits a superbill (a detailed invoice).
  • Greater flexibility: The provider does not have to follow insurance-mandated treatment limitations, diagnoses, or session caps.
  • HSA/FSA eligible: Many clients use Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) to cover costs.


Since Sonder Behavioral Health does not accept insurance, we offer several alternative options to make therapy more accessible and flexible for clients:


Flexible Payment Options & Benefits:

  • Military Discount: As a thank-you for your service, many of our providers offer a military discount to active-duty members, veterans, and military families. 
  • Sliding Scale Options: We offer income-based pricing for clients who may need financial accommodations.
  • HSA/FSA Payments: Clients can use their Health Savings Account (HSA) or Flexible Spending Account (FSA)to cover therapy expenses.


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2911 Essary Dr. Knoxville, TN
865. 839. 6108


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